Vitakey upgrade w/ latest Authentec driver supposed to be available

I sent off a message to Egistic, the makers of Vitakey MC3020 asking about Vitakey and the latest AuthenTec driver. I quickly received this response:

We do have upgraded VITAKEY MC3020 with the update AuthenTec driver v7.10.1.0. Please get the update from http://www.dialogue.com.tw/.

But… it isn’t yet available on the Dialogue website (still has the one listed from 2007/10/30), so I submitted a Service Request on the Dialogue site asking them about it. Will post response.

Update: 2008-05-28

From Egistec, current Vitakey build is v5006. Current available on Dialogue’s website is build v5004

Update: 2008-06-05

Hmm… no word from Dialogue (that’s unusual). I submitted a second Service Request. I also submitted a request to Egistic asking if I could get it directly from them since Dialogue isn’t responding. Will update when I receive an answer (from either party).

Update 2008-06-17

Ok, I’m going to take the credit (you can all thank me in your own unique way – although I *really* like chocolate)… the upgrade is now available on Dialogue’s website. Thanks to Roland Pinto as well – it was made available two days after I contacted him. He did say that I should just contact Flybook US right off the bat for any future issues (promises good turn-around).

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4 Responses

  1. Dialogue no longer has the older drivers on sit anymore so I was wondering if you have the earliest version of the Vitakey mc3020? I have my serial key. Just need the software for reinstallation and the disk isn’t working. Would much appreciate it if you could send it to me via e-mail or we could work something out if it is too big.

    Thanks,

    Alan.

  2. Sadly, only last week I purged my entire folder of older Flybook drivers to free up some space. Maybe someone else reading this will have it and offer me their email address to pass on to you (I will not post email addresses).

    But… out of curiosity… why not install the latest version from the Dialogue.com.tw downloads section? The “fingerprint driver” zip file includes the Vitakey software. Of course, it is a HUGE file and their site is soooooo slooooow – you’ll want to kick it off and go to lunch.

    If you really need an older version, you could try contacting Egistec themselves (www.Egistec.com – you have to become an Egistec “member” in order to contact them)

    B.

  3. Hi there,

    Vitakey5 now supports IE8!
    You can download the new version from below link.
    http://www.egistec.com/download/index.html

    Please remember to extract your previous protected files before installing the new version. (New version doesn’t support file protection/encryption)

    EgisTec support

  4. You can download the latest version of Vitakey5 with Authentec driver from below link.
    http://www.egistec.com/download/index.html

    Please remember to extract your previous protected files before installing the new version. (New version doesn’t support file protection/encryption)

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