FYI, I recently filled out an RMA (first day I received the Flybook, the battery lock broke and I opted to wait for the Memphis location to get up and running before getting it fixed). The contact info from the RMA form is as follows:
Dialogue
4539 Winchester Rd
Memphis, TN 38118
Tel: (888) FLY-5525
Fax: (800) 886-8616
URL: http://www.Flybook.com
Sidenote: wasn’t “Memphis” the code name for Windows 98?
Filed under: Flybook, tech support

Thanks very much for this. I am anxiosly awaiting my V5, which I just ordered from FlybookUS.com on Monday!
- Jim
Cool! I hope you really enjoy it.