Well, it sounds like Flybook Memphis no longer exists. One reader actually drove to the location but found it all closed up. Another reader is leaving messages at Dialogue.com.tw and not getting a response.
Most of the vendors who previously sold the V5 now have comments up “while supplies last,” “limited availability,” “out of stock.” Not good.
This is really sad… Dialogue has a great product, but they really seem to be having trouble with the business side of things.
For those of you needing support and assistance, I’m afraid I don’t have any answers – I’m in the dark as much as you are.
Update 2009-02-10:
Hey, we’ve heard from Flybook. Roland Pinto sent me an email and would like to sit and talk a bit about where Flybook is going, but as I’m still all wrapped up in the whole burglary thing I’m going to have to put it off for a couple of weeks.
However, Barron of Flybook posted the comment below (but in response to a different blog post). I thought it worthwhile to repeat it here:
Barron, on February 9th, 2009 at 1:11 pm Said:
Hello there to all that have posted questions about our support facilities. Yes, we have decided to close down Memphis.
We are servicing systems out of two places now. One is in the midwest and one on the west coast. Depending on where your Flybook resides, when you request service, it will be sent to one of those two facilities.
Should anyone have any issues or problems with the Flybook that you own, please, send us an email to nasupport@flybook.com and you will get an immediate response from our technical support resources.
Thank you all for owning Flybook as we continue to build and grow our company here in North America. We will also start to monitor this wonderful blog and start to involve ourselves in the blog entries that our wonderful users are leaving. So, please, ask anything and we thank you very much for your love of our products.